toycemizelle.comAbout
Executive · Advisor · Founder · Chicago, IL

Built at the Intersections.

25+ years at the intersection of governance, technology, risk, and innovation — a clear lens into every side of the argument.

Chicago, IL  ·  25+ Years  ·  CISA  ·  Commissioned Bank Examiner
Toyce Mizelle
Personal Statement

I didn't build a career.
I built a way of seeing.

Most careers are built by picking a lane and going deep. Mine was built by following threads, from one discipline to the next, transferring what I learned, and finding that the most consequential problems always lived at the intersections.

The threads ran from regulator to institutionalist, from consultant to operator, from observer to builder. Each role transferred something the next one needed. The intersections weren't accidental. They were the point.

Each role added a different lens. None of them alone tells the whole story. Together they produce something that took years to name — the ability to see the whole problem, not just the part that lands on your desk.

The thread connecting every role is a commitment to understanding the human experience inside systems. The most important question before any problem gets solved is whether you've understood the person who experiences it. That instinct was always there. A career's worth of interactions gave it a language.

“The framework that emerged from that career — Curious Intent — is the belief that governance and innovation are not in opposition. They are in conversation.”

The Whole PictureEach earned. None theoretical.
Regulator
What breaks under pressure — and why the warning signs were always there.

The examination relationship is a partnership built on my belief that honest oversight leads to stronger institutions. Learning to read what the data confirms, and what the institution needs to hear.

Institutionalist
How large institutions make decisions at scale, and what it looks like from the inside.

Eight years at J.P. Morgan across risk strategy, security product management, and business controls. The inside view of how global institutions make decisions and the gap between policy and behavior.

Consultant
The pattern that looks obvious from the outside and invisible from within.

Enterprise product delivery at Deloitte for US Audit and Global Services. The cross-client vantage point — seeing the same failure mode appear in different organizations wearing different names.

Operator
How technical decisions made on day one determine what's possible in year five.

Technology, operations, and risk — the ground-level view of how systems actually work and how today's small decisions become tomorrow's constraints.

Founder
What it costs to build from zero — and what has permanently changed about that equation.

Founder of RDJ Development LLC. Building applications using an AI orchestration model that didn't exist five years ago. The firsthand experience of what agentic AI actually changes, what it gives, and what it takes.

Career Arc25+ years · Five sectors
1997 – 1999
CH Robinson (American Backhaulers)
Technology
IT Support

Starting from Dispatch to IT Support at one of Chicago's scrappiest start-up logistics companies. The beginning of a career built on understanding how systems actually work from the ground up.

1999 – 2000
General Consulting
Technology · Contract
IT Support Contractor

Contract IT support across two engagements while completing undergraduate degree — Sedgwick Insurance (May–August 1999) and GE Capital Rail (August 1999–May 2000). Helpdesk operations, desktop and network hardware maintenance, database management, and call center support. The unglamorous, ground-level foundation of a career that would eventually span five sectors.

2000 – 2001
MetalMaker.com
Technology · E-Commerce
Operations

Early internet metals brokerage at the peak of the dot-com era. A firsthand education in what happens when velocity outpaces governance — and what it looks like when a business built on curiosity has no intent to anchor it.

2001 – 2007
CNA Insurance
Insurance · Risk
Risk Operations Manager

First dedicated risk management role. SOX controls, operational risk frameworks, and the discipline of governance as a business enabler — not a constraint. The conviction that better brakes let you drive faster took root here.

2007 – 2015
J.P. Morgan
Banking · Financial Services
Vice President · Risk, Security & Controls

Eight years across three VP roles in global trade and wholesale banking. Risk strategy, security product management, and business controls at institutional scale. The most formative professional experience — learning what governance looks like when the stakes are systemic.

The examiner's instinct — the ability to read an organization's actual behavior beneath its stated policies — was sharpened here before it was formalized in a federal examination room.

2015 – 2016
Deloitte
Consulting
Senior Manager, Product Management

Enterprise product delivery for US Audit and Global Services. The consulting lens: seeing the same failure modes appear across different organizations, different industries, different leadership teams — wearing different names but following the same pattern.

2016 – Present
Federal Reserve Bank of Chicago
Regulation · Innovation
Current
Asst. Vice President, Innovation · Commissioned Bank Examiner

Bank examination of large and foreign financial institutions (2016–2018), then leading innovation for one of the twelve Federal Reserve Banks. Commissioned Examiner, June 2018 — the credential that formalizes what the career had been building toward.

The innovation leadership role adds the other side of the equation: how institutions at the frontier of governance can move faster, not in spite of their frameworks but because of them.

2025 – Present
RDJ Development LLC
Technology · Product
Active
Founder · Product Director

Private innovation lab building AI-driven digital platforms. The lab is both a business and a proof of concept, demonstrating that everyday curiosity can lead to quality software.

Academic Record
MS
Leadership & Policy Studies
DePaul University
MS
Information Systems & Operations Management
Quinlan School of Business, Loyola University Chicago
BBA
Management Information Systems
Quinlan School of Business, Loyola University Chicago
Board Appointment
Board
Dean's Board of Advisors
Quinlan School of Business, Loyola University Chicago
2021 – Present
Professional Credentials
CISA
Certified Information Systems Auditor
ISACA
Active certification
Fed
Commissioned Bank Examiner
Federal Reserve System
Commissioned June 2018
Current Roles
Fed
Asst. Vice President, Innovation
Federal Reserve Bank of Chicago
Career credential — private capacity disclosure applies
RDJ
Founder & Product Director
RDJ Development LLC · rdj.software

Complex problems deserve better than a one-size answer.

Get in Touch

Available for advisory conversations, speaking engagements, and strategic consultation — in a strictly private capacity.